Logging into RADAR

RADAR is a web-based application, and because of this, there are a few things related to your browser and system settings that could prevent you from logging into your account or impact how RADAR performs.

Logging In:

If you're sure that you entered the correct login credentials but, you can't log in, try the following:

  • Log into RADAR through a different browser than the one you're currently using. If you're able to log in successfully, clear your cache and cookies in the original browser.
  • Make sure you use the most recent stable release version of a compatible browser. We can't promise full support for beta or developer versions.
  • Make sure JavaScript is enabled in your browser.
  • Your browser needs to have cookies turned on. RADAR uses session cookies to help the system remember page and data changes made as you navigate from projects to project and from page to page.
  • Remove browser add-ons or plugins, which can block cookies from being stored in your browser and prevent you from successfully logging in to the application.
  • 5
  • 20-Jan-2016
  • 430 Views